Q: Is my credit card information safe and secure when from Southwest Trading Post?
A: Yes, we have a completely secure checkout system through PayPal that automatically processes your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information.
Q: What are the payment options?
A: We accept Visa, MasterCard, American Express, Discover and PayPal via PayPal secure checkout. If you have a PayPal account you can also pay via electronic check.
|US Subtotal||Add||Canadian Subtotal||Add||International Subtotal||Add|
|$0.00 to $19.99||$3.00||$0.00 to $49.99||$10.00||$0.00 to $49.99||$14.00|
|$20.00 to $34.99||$4.00||$50.00 to $99.99||$16.00||$50.00 to $99.99||$23.00|
|$35.00 and higher||FREE!||$100.00 and higher||$25.00||$50.00 and higher||$34.00|
Q: Do you ship overseas?
A: Yes, we offer International First Class Mail. Items may repackaged to facilitate fitting everything in.
Q: Do I have to pay sales tax on my purchase?
A: No, not unless you're purchasing within New Mexico.
Q: Once purchased, when will I receive my products?
A: You should receive your order 2-7 days from date of order in the US. International orders take 1-4 weeks to arrive depending on Customs
Q: Do you offer a warranty or a guarantee on products?
A: All products are warranted to be free of manufacturing defects in materials and workmanship. Products are not warranted against misuse or abuse.
Q: What is your return policy?
A: Returns cheerfully accepted for thirty days from purchase.
Q: How can I contact customer service?
A: Please email firstname.lastname@example.org with your questions, comments, or concerns. They will be handled within two business days. Our phone number is (505)480-7393, ask for Sharalynn.
Q: Help! I'm having problems; can you help me with my order?
A: Yes, please call or e-mail!
Q: Can you add something to my order?
A: We can if you act very quickly! We ship very fast unless we're traveling so you have to let us know right away. We never get your credit card info but can send you a PayPal invoice. You can call Sharalynn at 505-480-7393.
Q: Can you ship my order via Priority mail?
A: Yes, but only for US recipients. There is a $4 additional charge. Please click the Add to Cart button for the Priority Mail product below before checkout to incur the charge and upgrade your shipping.